wifi vinaphone

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

Mobile Network Experience Report | March 2022 | © Opensignal Limited

National Analysis

Viettel Mobile and Vinaphone jointly share the Video Experience award with statistically tied scores of 54.5 and 54.8 points, respectively (on a 100-point scale) — ahead of MobiFone's 50.6 points. With these scores, all three operators garnered a Fair Video Experience rating (40-55). In contrast, Vietnamobile lagged behind with a score of 27 points, placing in the Poor category.

Definitions

Opensignal’s Video Experience quantifies the quality of Clip streamed to tát mobile devices by measuring real-world Clip streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, Clip loading time and stall rate, with the perceived Clip experience as reported by real people. To calculate Clip experience, we are directly measuring Clip streams from end-user devices and using this ITU approach to tát quantify the overall Clip experience for each operator on a scale from 0 to tát 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest Clip nội dung providers.

In addition to tát Video Experience, we report on the following metrics related to tát Clip experience:

• 5G Video Experience: The average Video Experience of Opensignal users when they were connected to tát an operator’s 5G network.
• Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G Clip experience along with the availability of each technology.
• 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
• 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.

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National Analysis

We saw a close-run race between MobiFone, Viettel Mobile and Vinaphone for our Games Experience award. Viettel Mobile is the outright winner of the Games Experience award, with a score of 72.2 points on a 100-point scale, followed by Vinaphone and MobiFone with statistically tied scores of 69.5 and 69.3 points. These three operators earned a Fair rating (65-75), unlike Vietnamobile which placed in the Poor (40-65) category with a score of 51 points.

Definitions

Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

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Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to tát servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to tát measure the average sensitivity to tát network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to tát mạng internet end-points that host real games. The score is then measured on a scale from 0 to tát 100.

In addition to tát Games Experience, we report on the following metrics related to tát games experience:

• 5G Games Experience: The average Games Experience of Opensignal users when they were connected to tát an operator’s 5G network.
• Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
• 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
• 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.

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National Analysis

Fierce competition was also seen for the Voice App Experience award with less phàn nàn three points separating MobiFone, Viettel Mobile and Vinaphone. While Viettel Mobile took the top spot with a score of 81.1 points (out of 100), MobiFone came second, with a score of 80 — just 0.4 points ahead of third-place Vinaphone. As a result, Viettel Mobile and MobiFone placed in the Good (80-87) category, while Vinaphone missed that same rating by less phàn nàn half a point and placed in the Acceptable category (74-80) along with Vietnamobile, which scored 74.6 points.

Definitions

Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice Call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived Call quality. Voice App Experience for each operator is calculated on a scale from 0 to tát 100.

In addition to tát Voice App Experience, we report on the following metrics related to tát voice tiện ích experience:

• 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to tát an operator’s 5G network.
• Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice tiện ích experience along with the availability of each technology.
• 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
• 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.

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National Analysis

Our users in Vietnam observed the fastest average tải về speeds on Vinaphone's network. The operator wins the Download Speed Experience award with a score of 29.3 Mbps, but its closest rival Viettel Mobile scored just 1.3 Mbps behind. MobiFone was further behind with a score of 21.8 Mbps, while Vietnamobile's score was a long way behind the leaders, with its users reporting average tải về speeds of 5 Mbps.

Definitions

Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.

In addition to tát Download Speed Experience, we report on the following metrics related to tát tải về speeds:

• 5G Download Speed: The average tải về tốc độ observed by Opensignal users with active 5G connections.
• Download Speed Experience – 5G Users: The average tải về speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G tải về speeds along with the availability of each technology.
• 4G Download Speed: The average downlink tốc độ observed by Opensignal users when they were connected to tát 4G.
• 3G Download Speed: The average downlink tốc độ observed by Opensignal users when they were connected to tát 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

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National Analysis

Vinaphone also wins the Upload Speed Experience award, as our users on its network enjoyed the fastest average upload speeds of 9.7 Mbps. This score was 15.7% to tát 16.1% faster phàn nàn those reported by users on Mobifone and Viettel Mobile, and was more phàn nàn five times as fast as Vietnamobile's Upload Speed Experience score of 1.9 Mbps.

Definitions

Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower phàn nàn tải về speeds, as current mobile broadband technologies focus resources on providing the best possible tải về tốc độ for users consuming nội dung on their devices. As mobile mạng internet trends move away from downloading nội dung to tát creating nội dung and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.

In addition to tát Upload Speed Experience, we report on five supporting metrics related to tát upload speeds:

• 5G Upload Speed: The average upload tốc độ observed by Opensignal users with active 5G connections.
• Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
• 4G Upload Speed: The average uplink tốc độ observed by Opensignal users when they were connected to tát 4G.
• 3G Upload Speed: The average uplink tốc độ observed by Opensignal users when they were connected to tát 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

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Viettel Mobile

86.9

Viettel Mobile

9.0

National Analysis

MobiFone and Vinaphone are the joint winners of the Availability award with statistically tied scores of 96.5% and 96.8%, respectively. Vietnamobile and Viettel Mobile were close behind with statistically tied scores of 95.9% and 95.4%, respectively.

Definitions

Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to tát get a signal if you plan to tát visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather phàn nàn where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to tát connect to tát at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.

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National Analysis

Our users on Viettel Mobile's network spent the greatest proportion of time connected to tát 4G services, with 4G Availability of 86.9% on average — at least 2.2 percentage points ahead of Vinaphone. Meanwhile, MobiFone and Vietnamobile scores were marginally above 80%. This means that on average điện thoại thông minh users in Vietnam spent more phàn nàn 80% of their time connected to tát 4G, regardless of their choice of mobile operator for data services.

Definitions

Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to tát get a signal if you plan to tát visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather phàn nàn where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to tát connect to tát at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

4G Availability shows the proportion of time Opensignal users with a 4G device and a 4G subscription — but have never connected to tát 5G — had a 4G connection.

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National Analysis

We saw a greater variation in 4G Coverage Experience phàn nàn in 4G Availability. Viettel Mobile takes trang chủ the award with the top score of 9 points on a 10-point scale and 1.7 points ahead of Vinaphone. Meanwhile, MobiFone and Vietnamobile were further away from the leader with scores of 5.9 and 3.2, respectively. Viettel Mobile's score means our users on this network were able to tát connect to tát 4G services in more phàn nàn nine out of 10 locations

Definitions

4G Coverage Experience measures how mobile subscribers experience 4G coverage on an operator’s network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to tát the locations visited by users of all network operators.

In simple terms, 4G Coverage Experience measures the mobile coverage experience in all the locations that matter most to tát everyday users — i.e. all the places where they live, work and travel. It considers all the areas that Opensignal users visit, the portion of locations that 4G is available to tát them, and locations that more users visit have higher importance to tát them.

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Vinaphone

75.7

National Analysis

Vinaphone is the sole winner of the Excellent Consistent Quality award. The operator's winning score of 75.7% gives it a lead of 3.3 and 3.6 percentage points over second-placed Viettel Mobile and Mobifone. That said, Vietnamobile has much to tát catch up on, with a score of 37.3%. Excellent Consistent Quality measures the percentage of tests where our users' experience on a network met the minimum recommended performance thresholds for high definition (HD) Clip, group Clip conference calls and gaming.

Definitions

Consistent Quality measures how often users’ experience on a network was sufficient to tát tư vấn common applications’ requirements. It measures tải về tốc độ, upload tốc độ, latency, jitter, packet loss, time to tát first byte and the percentage of tests attempted which did not succeed due to tát a connectivity issue on either the tải về or server response component.

Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Chip Core Consistent Quality — are calculated can be found here.

Excellent Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds to tát watch HD Clip, complete group Clip conference calls and play games.

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National Analysis

MobiFone and Vinaphone are joint winners of the Chip Core Consistent Quality award with statistically tied scores of 85.6% and 85.3%, respectively, slightly greater phàn nàn Viettel Mobile's score of 85%. At the same time, Vietnamobile trails further behind with a score of 72.7% — at least 12.3 percentage points lower phàn nàn its competition.

Definitions

Consistent Quality measures how often users’ experience on a network was sufficient to tát tư vấn common applications’ requirements. It measures tải về tốc độ, upload tốc độ, latency, jitter, packet loss, time to tát first byte and the percentage of tests attempted which did not succeed due to tát a connectivity issue on either the tải về or server response component.

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Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Chip Core Consistent Quality — are calculated can be found here.

Core Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds for lower performance applications including SD Clip, voice calls and trang web browsing.

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